It has got to be said..... my local bus service is absolutely diabolical! I have a doctors appointment today at 4.20pm so I checked online to see what time the bus was coming (this was at 3.10pm) and it said that there was one in 27 minutes and one in 54 minutes. I thought ‘oooh eck. I’d better get the one in 27 minutes otherwise I might miss my appointment’ and off I went to the bus stop opposite the leisure centre. When I got to the bus stop, there was 11 minutes to wait. Not a problem at all, I was just going to happily listen to some PFS tunes on my phone. About 10 minutes later, I went on the website to see how long the bus was going to be and it had completely disappeared from sight. It was just telling me the next bus was 32 minutes away. Obviously, this irked me slightly! I waited and waited for what seemed like ages (in reality it was about 15 more minutes) and then I saw the bus come round the corner.... only to drive straight past me and the other people at the bus stop!! I have now had to power walk to the doctors in order to make my appointment, which, with a chest infection, is not the most ideal thing to do! I’m a regular bus user. I use the bus services about 3/4 times a week. When I get the bus at 8am, there isn’t really a problem (although I did have one a couple of months ago which I’ll go in to in a second) but when I get the bus back after work, you can guarantee that it’s anywhere between 10 and 30 minutes late. On a couple of occasions, it hasn’t even turned up! Now to the problem I had a couple of months ago. I never had any intention of mentioning this to anyone but I’m now in a mood so I will bring it up. I was on the 8am bus so that I could take K with me to do a bit of shopping before I went to work. When we got off, the driver hadn’t lowered the bus and my polka dot shopping trolley got stuck between the wheel and the kerb. I literally had to prise the wheel out and K was very distressed. This caused the wheel to buckle and I have had to fork out £22.99 to buy a new trolley! I now have to ask the drivers to lower the bus so that we can get off without breaking another one. Although, saying that, the drivers have now got used to me asking and seem to be lowering it before I can mention it. Overall, my experience in the last few months has been less than satisfactory and I am now on my high horse about it all so feel I should mention it to you as you are my confidant in such matters.